There is a stiff competition and challenge among the retailers globally over the issues of transient customer preferences, diminishing low operational margins, competition from existing & emerging store formats and the continuous pressure to create increasing value for share holders. This compels the retailers to perpetually innovate in every set of activity they manage including forecasting, assortment planning, sourcing, logistics, managing multiple sales channels and returns handling.

The Retail industry is also witnessing many physical and technological changes leading to consolidations, restructuring and also reorganizing the way in which the business is conducted. Retailers today face greater challenges in acquiring new customers, satisfying, retaining and acknowledging their buying through loyalty programs, promotions and managing the Customer Lifetime Value (LTV) in a multi channel environment.

iXped’s Retail & Hospitality business unit banks on its business process knowledge, technological capabilities, strategic alliances and strong global presence to offer innovative IT solutions to the Retail Industry. iXped provides world-class industry expertise and business-aligned IT solutions that helps the Retail and Hospitality clients achieve their business goals. Our solutions span the Retail & Hospitality value chain from POS/store operations and supply chain management to merchandising, CRS/GDS Integration, revenue management, and RFID.

This business unit also comprises of talents with extensive domain experience in Retail Information Systems, SCM (Warehouse systems, logistics, CPFR), Merchandising systems, CRM, Data warehousing, and multi channel retailing. The functional consultants and analysts come with comprehensive industry knowledge from various businesses like Fashion apparel & accessories, Sports footwear, Consumer durable with experience in hyper-markets, large supermarkets, department stores, and specialty stores.

iXped’s Retail vertical business unit understands the Retail business processes and the technologies to enable them. Our Retail specialists can help conceptualize, evaluate, design, develop, implement and support systems for retailers.

iXped provides end-to-end IT services to the Hospitality & Leisure industry. These include:

• Strategic Business Consulting
  
  
• Program Management
  
  
• System Integration
  
  
• Application Development & Maintenance
  
  
• Business Process outsourcing

iXped has the ability to deliver end-to-end IT services and business solutions to its retail and hospitality customers based on practical domain expertise and strong technical capabilities. We provide targeted business solutions and IT services efficiently and cost effectively using the Global Delivery Model. This helps companies increase margins, enhance competitiveness and improve relationships across the value chain - from suppliers to consumers.